Rob Nichols

Hi, I am Rob Nichols, part of the Operational Efficiency Practice at Slalom Consulting!

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Rob Nichols is an accomplished Business Consultant, with 15+ years of operational experience helping organizations achieve optimal efficiencies, by leveraging technology. Rob specializes in transforming operational data into relevant and actionable information, to drive process improvements by making it, faster, better, cheaper. Rob is recently certified as a Lean Plus/Six Sigma Black Belt. He has utilized applicable methodologies and completed several black belt projects to significantly improve efficiencies and effectiveness

Management Consultant- Supply Chain Efficiency at Slalom Consulting

April 2010 - December 2011

Working with my client, Microsoft, to make data center deployment projects, faster, better, cheaper

Consulting at TokuSaku Consulting

January 2010 - May 2010

Work flow process improvements- helping companies increase throughput, decrease costs, eliminate defects

Six Sigma/Lean Plus certification at Edmonds Community College

October 2009 - December 2009

Director of Logistics at Slam Brands

May 2008 - October 2008

Directed all international logistics operations

Logistic Services Manager at ChemPoint.com

November 1999 - May 2008

Developed and managed supply chain operations- utilizing state of the art enabling technologies.

Director of Operations at Destinations.com

September 1998 - November 1999

Developed and managed call center and fullfilment activites.

Zone Manager at Ford Motor Company

1990 - 1999

Customer Service Upstream Program Manager at Ford Motor Company

October 1988 - August 1998

Represted "voice of the customer" to upstream engineering, for new vehicle designs.

Operational Efficiency Management Consultant at Slalom Consulting

January 2012

Working for the Microsoft IT User Experience team, to improve the "end to end" serivce IT experience; useful, easy to use, and reliable

University of Washington

1980 – 1984

Business

Mt. Rainier High School

1977 – 1980

Photography, Golf, Wrestling